Pharmacy Intern

CVS Health•Birmingham, AL
•$20 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and develop skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring patient service and following standard operating procedures and best practices. The role also involves contributing to a safe, inclusive team culture, communicating effectively, and taking on increasing responsibility as experience grows. The intern may support immunizations where permitted, after meeting applicable training and licensure requirements. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits eligibility and offerings depend on hours worked and eligibility.

Requirements

  • Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
  • Ability to help patients in a friendly manner, understand their reactions, and respond appropriately.
  • Ability to use verbal and written communication and active listening when interacting with patients and colleagues.
  • Ability to use mathematics to determine prescription quantities, days’ supply, and bottle requirements.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate response.
  • Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust equipment precisely.
  • Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; after meeting state requirements, interns are encouraged to provide patient immunizations.
  • Ability to work at the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures at pharmacy workstations and support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring, personalized patient service, offer immunizations and other services when appropriate, and solve or escalate patient concerns.
  • Offer counseling, respond to medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
  • Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed and with required training and certification.
  • Where permissible and qualified, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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