Pharmacy Intern - Grad

CVS Health • Mitchell, IN

4d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. Training and hands-on work deepen understanding of patient safety and error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. They learn to follow standard operating procedures, pharmacy workflow practices, and effective communication, while helping create a safe and inclusive environment. As their tenure and readiness increase, they take on greater accountability for pharmacy management, oversight, and operations. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store or other market locations as business needs require.

The position requires a PharmD from a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program, the ability to obtain pharmacist licensure within the required state timeframe, and valid intern and/or technician licensure as required. Failure to obtain required pharmacist licensure within 120 days of graduation results in separation of employment. The typical pay range is $24.25–$42.00. This part-time position may be eligible for benefits depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the required timeframe under state guidelines; required licensure must be obtained within 120 days of graduation to avoid separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer service and team orientation, including helping people in a friendly manner and recognizing and responding appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and conveying detailed spoken instructions accurately.
• Mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; handle precision adjustments; stoop; and perform close visual tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to receive detailed information through oral communication.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and, after meeting state requirements, provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain receptive to feedback, contribute to a high-performing team, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; prepare and administer vaccines, educate patients and obtain informed consent, monitor and respond to adverse reactions and report them as required, and review, collect, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Accurately confirm prescription information and label details, use mathematical reasoning to support prescription dispensing, and resolve challenging patient or colleague interactions.
• Perform the physical activities required for the role, including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger work, stooping, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree