Pharmacy Intern

CVS Health•Kearney, NE

23d

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive culture where people feel valued and empowered. As their tenure increases, interns take on greater responsibility for pharmacy safety and effectiveness. Duties include supporting pharmacy workflow, patient care and service, inventory activities, team development, and compliance with applicable laws and company policies. Where permitted and supported by required training, interns may also help deliver immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Be able to confirm prescription information and label accuracy to support patient safety.
Demonstrate friendly, helpful customer service and respond appropriately to patients’ reactions.
Use verbal and written communication effectively with patients and colleagues; listen actively and ask questions as appropriate.
Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, and precision control; stooping and bending; and performing work requiring close visual acuity.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Communicate spoken ideas and accurately convey important spoken instructions, and receive detailed information through oral communication.
Attend regularly and predictably, including nights and weekends.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report events as required by public health rules.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.