Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling customer service and learning pharmacy policies and procedures in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription entry, third-party processing, filling, and dispensing. The intern supports patient care services within the state scope of practice for pharmacy interns, helps manage inventory and pharmacy operations, handles certain customer and telephone inquiries, and maintains a clean, stocked, and orderly department. The role also includes required training and keeping current with developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer service best practices and Walgreens service traits with team members.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist with pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party-processing, filling, and dispensing duties according to Walgreens procedures and under pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care within the state scope of practice for pharmacy interns, including counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program policies.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the Pharmacy Department by keeping it adequately supplied, clean, neat, and orderly.
- Follow company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
