Pharmacy Intern

CVS Health•Tampa, FL

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and gains exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. Work follows company procedures, pharmacy best practices, applicable laws, and professional and ethical standards. Interns are expected to contribute to a safe, inclusive, and engaging team culture and remain flexible to business and scheduling needs, including travel to other stores in the market when needed. As tenure increases, the intern takes on more responsibility for pharmacy operations. Duties can include supporting workflow at production, pick-up, drive-thru, and drop-off stations; assisting patients and addressing or escalating concerns; offering counseling and gathering medical history when appropriate under pharmacist supervision; handling prescriptions and prescriber clarifications where permitted; supporting inventory tasks; and providing additional health services where allowed and appropriately trained. Where permitted, interns may pursue Technician Immunizer status and support vaccine preparation and administration, patient education, monitoring and reporting adverse reactions, and documentation. The role requires regular and predictable attendance, including nights and weekends, and completion of required training within designated timeframes. It involves sustained standing or mobility, handling and moving items, repetitive hand and finger use, reaching, stooping, close visual work, and occasional lifting up to 20 pounds. The stated pay range is $20.00–$23.75. This part-time position may be eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
  • Customer-service and teamwork orientation, including responding appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and accurate exchange of detailed information.
  • Mathematical reasoning sufficient to calculate quantities, days’ supply, and bottle counts for prescriptions.
  • Ability to identify challenging patient or colleague interactions and select an appropriate response.
  • Ability to remain mobile and upright for extended periods; lift, scan, bag, reach, stretch, grasp, perform repetitive finger movements, stoop, and complete close-vision tasks.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force.

Nice To Haves

  • 1+ years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
  • Ability to work in the home store and other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations.
  • Assist the pharmacy team in filling prescriptions promptly, safely, and accurately and maintaining smooth pharmacy operations.
  • Provide empathetic, personalized patient service; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible to scheduling and business needs, including working shifts at other stores in the market when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed and supported by required training and certification.
  • Where permitted and appropriately trained, complete requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, and collect and document patient information.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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