Pharmacy Intern

CVS Health•Garden City, MI
•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gains exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations, timely and accurate prescription fulfillment, and caring service while following standard operating procedures, best practices, applicable laws, and professional standards. The role emphasizes patient safety, privacy, empathy, communication, teamwork, continuous learning, and contributing to a safe and inclusive workplace. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. Depending on state law, training, and certification, interns may support immunizations, point-of-care testing, and offsite clinics. This is a part-time position. The stated pay range is $20.00–$23.75. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
  • Customer service and team orientation, including responding appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning sufficient to calculate quantities, days’ supply, and bottle requirements for prescriptions.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to meet the stated physical demands, including standing or remaining upright for extended periods, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described.
  • Regular and predictable attendance, including nights and weekends.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences and activities, to build pharmacy knowledge and readiness for a Pharmacist role.
  • Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
  • Help ensure prescriptions are fulfilled promptly, safely, and accurately.
  • Provide caring, personalized patient service; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulations.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by required training and certification.
  • Where permitted, complete applicable licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform the physical and communication functions required for the role, including remaining upright, handling and moving items, close visual work, and accurately exchanging spoken information.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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