Pharmacy Intern

Walgreens•Denver, CO

27d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience and learning pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and patient care services within the state scope of practice for pharmacy interns. The role also supports prescription processing, customer service, pharmacy operations, inventory management, and department upkeep. Required training and continued learning help maintain healthcare and pharmacy knowledge and skills. The position requires enrollment in a school of Pharmacy program, English fluency, and willingness to work a flexible schedule that may include evenings and weekends. The stated hourly pay range is $19.50–$31.00; the actual rate depends on factors including geography, skills and abilities, education, and experience. The role will remain open until filled. Benefits information is available through the company’s benefits website.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet and assist customers and patients with products and services, resolve issues, answer questions, and build customer relationships.
Model and share customer service best practices, including proactive assistance, courtesy, and helping customers until their needs are met.
Learn from store and pharmacy team members, field leadership, and customers or patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable state, federal, and company requirements.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and the Quality Improvement Program regarding pharmacy errors.
Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating over-the-counter products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
Help maintain a stocked, clean, neat, and orderly Pharmacy Department.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and special assignments or other tasks as assigned.
Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.