Pharmacy Intern

CVS Health • Ankeny, IA

22d

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to gain practical experience applying pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging team culture.

As experience increases, the intern takes on greater responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision. Duties may include workflow support, patient interactions and counseling when appropriate, prescription clarification, inventory tasks, and additional health care services. Where permitted, interns may pursue Technician Immunizer status and support vaccination activities after completing required training and licensure.

This is a part-time position. The listed typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Demonstrate attention and focus, including the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including a friendly approach and appropriate responses to patients’ reactions.
• Use verbal and written communication to interact with patients and colleagues, and apply active listening skills.
• Use mathematical reasoning for prescription-related calculations such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
• Support safe, accurate, and timely prescription fulfillment and smooth pharmacy operations.
• Provide caring, personalized service to patients, including addressing or escalating patient concerns and offering appropriate services.
• Offer counseling, field medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted and after meeting applicable requirements, support immunization activities by obtaining Technician Immunizer status, preparing and administering vaccines, educating patients, referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, reporting adverse events, and collecting and documenting patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed