Pharmacy Intern

Walgreens • Castle Rock, CO

1d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience, and learn pharmacy policies, procedures, and customer service practices needed for a future pharmacist.

The intern works under pharmacist supervision, assisting with pharmacy operations, prescription processing and dispensing, patient care services within the state scope of practice, inventory management, customer service, and pharmacy maintenance. The role also includes required training and ongoing development of healthcare and pharmacy knowledge.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to support a positive customer experience.
• Model and share customer service best practices with team members, including courteous interpersonal habits and proactive service.
• Develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable regulations and company policy.
• Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned pharmacy duties under pharmacist supervision and according to Walgreens procedures for prescription entry, third-party processing, filling, and dispensing.
• Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Help customers locate products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Assist the Pharmacy Department with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of company asset protection techniques and file claims for pharmaceutical warehouse overages, shortages, order errors, and damaged goods.
• Help maintain the Pharmacy Department by keeping it stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including awareness of current news and developments.

Benefits

• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed