Pharmacy Intern

CVS Health • Port Huron, MI

24d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately. Interns learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and to provide caring service while contributing to a safe and inclusive culture.

As their tenure increases, interns take on greater responsibility for pharmacy operations. Duties are performed within applicable laws, regulations, professional standards, ethical principles, company policies, and the direction of pharmacy leadership. Where permitted and supported by required training, interns may also provide health services such as immunizations, point-of-care testing, and staffing offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require.

This part-time position offers a typical pay range of $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Meet the role’s attention and focus needs, including concentrating on tasks, quickly pivoting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including proactively helping people, recognizing patient reactions, and responding appropriately.
• Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken information.
• Use mathematical reasoning for prescription-filling calculations, such as tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements and precise machine adjustments; close visual work; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met; interns should strive to provide patient immunizations as this is an essential pharmacist function.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company Standard Operating Procedures at each workstation and pharmacy workflow procedures for safe and accurate prescription fulfillment.
• Support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, field medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge to better assist patients.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed