Pharmacy Intern

Walgreens•Riverview, FL

About The Position

Learn to provide the best patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning and championing pharmacy policies, procedures, and customer service practices needed for a future pharmacist.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to ensure a positive customer experience.
Model and share customer service best practices, including interpersonal habits and Walgreens service traits.
Develop strong relationships with customers.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Under pharmacist supervision, assist in the practice of pharmacy in accordance with state, federal, and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned duties under pharmacist supervision according to Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including taking them to the over-the-counter aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Assist with pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for warehouse overages, shortages, order errors, and damaged prescription-drug goods.
Help maintain the Pharmacy Department by ensuring it has adequate supplies and is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Complete required training.
Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.