Pharmacy Intern

CVS Health • Cedar Falls, IA

23d • Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations.

The intern supports the pharmacy team in providing prompt, safe, and accurate prescription fulfillment and caring patient service. The role involves learning and following pharmacy procedures, communicating effectively, contributing to a safe and inclusive team culture, and progressively taking responsibility for pharmacy operations. Depending on applicable laws, training, and certification, the intern may also support immunizations, point-of-care testing, and offsite clinics.

This is a part-time position. The stated pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, service-oriented approach and ability to understand and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Mathematical reasoning skills to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger movements; precise machine adjustments; stooping; close visual work; and lifting or exerting force as described in the posting.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring patient service, including personalized interactions, offering available services, and resolving or escalating patient concerns.
• When appropriate and under the direct supervision of a licensed pharmacist, offer counseling, field medical questions, and gather patient medical history information.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to develop clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed and appropriately trained or certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed