Pharmacy Intern

CVS Health•Jacksonville, FL
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern supports pharmacy operations, helps ensure prescriptions are filled promptly, safely, and accurately, and provides caring service to patients. The position requires consistent use of standard operating procedures, best practices, and effective communication, while contributing to a safe and inclusive environment. As experience grows, the intern takes on increasing responsibility for the safety and effectiveness of pharmacy operations. Duties may include supporting prescription workflow, patient care and counseling under pharmacist supervision, inventory tasks, and additional health care services where permitted by law and supported by training and certification. Where permissible, the intern may also complete additional licensure and training to support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 11/08/2026.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to support patient safety.
  • Ability to provide friendly assistance, recognize patient reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
  • Mathematical reasoning skills, including calculating quantities to dispense, days’ supply, and bottle requirements.
  • Ability to identify challenging patient or colleague interactions and select an appropriate response.
  • Ability to remain mobile and upright for extended periods, lift, scan, and bag items, reach and stretch, perform repetitive finger movements, extend arms in multiple directions, adjust machines precisely, and stoop or bend to move items.
  • Ability to perform close-visual-acuity tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to accurately express or exchange detailed information orally and receive detailed information through oral communication.
  • Regular and predictable attendance, including nights and weekends.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team with a growth mindset.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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