Pharmacy Intern - Grad

CVS Health•Westlake, OH

8d•$24 - $42•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role involves following standard operating procedures and pharmacy workflows, communicating effectively, and contributing to a safe and inclusive team environment. As experience and readiness grow, the intern assumes greater accountability for pharmacy management, oversight, and operations. Duties may include patient counseling under pharmacist supervision, prescription clarification, inventory work, immunizations and other health services where legally permitted, and coaching or mentoring team members. This is a part-time position. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $23.75–$42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the required timeframe under state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Regular and predictable attendance, including nights and weekends.
Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
Ability to provide friendly customer service, recognize patients’ reactions, and respond appropriately.
Verbal and written communication skills, including active listening and the ability to convey and receive detailed information accurately.
Ability to use mathematics to calculate quantities, days’ supply, and medication bottle needs.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to meet the listed physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, repetitive finger use, and close visual work; occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability to become immunization certified; once state regulations are met, interns are encouraged to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Support safe, accurate, and timely prescription fulfillment and help pharmacy operations run smoothly.
Create positive patient experiences by showing empathy and genuine care, offering immunizations and other services, and resolving or escalating patient problems.
Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Develop clinical and technical knowledge, seek feedback, and contribute to a high-performing team.
Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
Where permissible, obtain required training and licensure to support vaccine preparation and administration; educate patients and obtain informed consent; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Use attention, communication, mathematical reasoning, customer-service, and problem-resolution skills to support patient care and pharmacy operations.
Perform the physical tasks required by the role, including standing or remaining mobile for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and visually inspecting small details.
Perform additional tasks as directed by a Supervisor or Manager.