Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern supports pharmacy operations and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, customer service, inventory management, maintaining the pharmacy environment, completing required training, and keeping current with healthcare and pharmacy developments.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evenings and weekends.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices, including proactive assistance, identifying customer needs, and providing service until customers are satisfied.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned duties under pharmacist supervision according to Walgreens procedures for entering, third-party processing, filling, and dispensing prescriptions.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
- Follow the Walgreen Co. policy regarding Good Faith Dispensing.
- Register related sales at the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for relevant shipment discrepancies or damaged prescription drugs.
- Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Benefits
- Benefits are referenced at jobs.walgreens.com/en/benefits; specific benefits are not listed in the posting.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
