Pharmacy Intern - Grad

CVS Health • Orlando, FL

28d • $24 - $42 • Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting and develops the skills and readiness needed for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role involves working across pharmacy workstations, following standard operating procedures and best practices, communicating effectively, and helping foster a safe, inclusive team culture. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. The position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market when business needs require. The posting identifies this as a part-time position.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks quickly, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize and appropriately respond to patient reactions, and work as part of a team.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
• Mathematical reasoning to calculate quantities, days’ supply, and required bottle counts for prescriptions.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to perform the listed physical activities, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, or other Microsoft Suite applications.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-through, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree