Pharmacy Intern

CVS Health•Addison, TX

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. They learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and help foster a safe, inclusive environment where people feel valued and empowered. As experience increases, interns take on more responsibility for the safety and effectiveness of pharmacy operations. Duties may include supporting prescription fulfillment, patient service and counseling under pharmacist supervision, inventory activities, team coaching, and additional health services where permitted by law and supported by required training. Where permissible, interns may also pursue Technician Immunizer status and support vaccine preparation and administration in compliance with applicable requirements. This is a part-time position. The typical pay range is $20.00–$23.75. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs. The anticipated application window closes 12/04/2026.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Meet regular and predictable attendance requirements, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Demonstrate sustained attention, task focus, and the ability to pivot between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to help ensure patient safety.
  • Demonstrate customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, and practice active listening.
  • Use mathematics to solve pharmacy-related problems, such as calculating quantities to dispense and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movement, precision handling, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
  • Ability to work in the home store and other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, respond to medical questions, and solicit relevant patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where lawful and supported by required training and certification.
  • Where permissible and after meeting applicable requirements, obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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