Pharmacy Intern - Grad

CVS Health • Olathe, KS

22d • $24 - $42

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting and develops skills in preparation for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations. Training and hands-on work cover patient safety and error prevention, quality assurance and drug utilization review, professional standards such as corresponding responsibility and red flag detection, and consistent use of standard operating procedures and best practices.

The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Where permitted and appropriately trained, the intern may also provide services such as immunizations, point-of-care testing, and offsite clinic staffing. This is a part-time position. The stated pay range is $24.25–$42.00.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and the ability to convey and receive detailed spoken information accurately.
• Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the listed physical demands, including lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability and willingness to become immunization certified once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to help pharmacists and technicians manage and improve patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and respond constructively to feedback.
• Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use attention, communication, customer-service, mathematical-reasoning, and problem-resolution skills to meet patient and business needs.
• Perform the physical activities required for pharmacy work, including standing or remaining upright, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting or transcribing information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree