Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, patient counseling and other health services, customer support, inventory activities, and maintaining the pharmacy department. The intern must comply with applicable laws, company policies, operating procedures, and the Pharmacy Code of Conduct, and complete required training while keeping healthcare and pharmacy knowledge current.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build customer relationships.
- Model and share customer-service best practices, including Walgreens service traits and appropriate interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program policies and procedures.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register sales at the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the Pharmacy Department by ensuring supplies are adequate and the department is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
