Pharmacy Intern

CVS Health • Chandler, AZ

22d

About The Position

CVS Health’s 3rd Year Pharmacy Intern applies pharmacy-school learning in retail practice while developing skills in preparation for a Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides exposure to store, district, and regional operations. In the pharmacy, the intern supports smooth operations, timely and accurate prescription fulfillment, patient safety, and caring service. The role involves learning and following pharmacy workflows, Standard Operating Procedures, and best practices, communicating effectively, and contributing to a safe, inclusive team culture. Interns assume increasing responsibility as their tenure grows. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position. The typical pay range is $21.25–$25.00. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly assistance, recognize patient reactions, and respond appropriately.
• Use verbal and written communication with patients and colleagues, including active listening and asking appropriate questions.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the stated physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger use; close visual acuity; and occasional lifting or exertion up to 20 pounds, frequent lifting or exertion up to 10 pounds, and consistently moving objects with negligible force.
• Be able to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state requirements are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to build pharmacy aptitude and prepare for a Pharmacist role.
• Follow company Standard Operating Procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulations.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge to better assist patients.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where lawful and supported by required training and certification.
• Where permissible, complete licensing and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required by the role, including remaining upright for extended periods, handling and moving items, using fingers repetitively, reaching and stooping, reading small or detailed information, and accurately conveying and receiving spoken instructions.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other benefit and well-being programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed