Pharmacy Intern - Grad

CVS Health • Maple Grove, MN

5d • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation to develop knowledge of store, district, and regional operations. Training and hands-on experience deepen understanding of patient safety and error prevention, quality assurance, drug utilization review, and pharmacy professional standards, including corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role follows standard operating procedures and best practices, communicates effectively, and contributes to a safe, inclusive team culture. As readiness and tenure increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Duties may include supporting prescription workflow, patient counseling and services under pharmacist supervision, inventory activities, team coaching, and compliance with applicable laws and company policies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is described as a part-time position. The typical pay range is $24.25–$42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

• Graduate of a PharmD program accredited in the United States before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Customer-service and teamwork skills, including a friendly approach and the ability to notice and respond appropriately to patients’ reactions.
• Verbal and written communication skills, active listening, and the ability to convey and receive detailed information accurately.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Problem-resolution skills, including identifying challenging interactions and selecting an appropriate course of action.
• Ability to meet the stated physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, pharmacy interns are expected to strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and gather patients’ medical histories when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained and certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; prepare and administer vaccines, educate patients, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform physical and communication tasks required for the role, including remaining upright for extended periods, handling and lifting items, maintaining visual attention to prescription details, and communicating accurately with patients and colleagues.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree