Pharmacy Intern

CVS Health•Montgomery, AL
•$20 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive team culture. With increasing tenure, the intern takes on increasing responsibility for the safety and effectiveness of pharmacy operations. The position is part-time. The typical pay range is $20.00–$23.75. Eligible benefits and programs may depend on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
  • Ability to help people in a friendly manner, understand patient reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Ability to use math for prescription calculations, such as tablets to dispense and days' supply.
  • Ability to identify challenging interactions and choose an appropriate course of action.
  • Ability to meet the described physical demands, including being mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; precise machine adjustment; and close visual acuity.
  • Ability to communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences and preparation for increasing responsibility as a Pharmacist.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
  • Support the pharmacy team in promptly, safely, and accurately filling prescriptions and maintaining smooth pharmacy operations.
  • Provide empathetic, personalized patient service, including responding to patient concerns and escalating or resolving problems.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and collect, review, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Use attention, focus, communication, customer-service, mathematical reasoning, and problem-resolution skills to support patients and pharmacy operations.
  • Perform the physical activities required for the role, including standing, moving, lifting, reaching, repetitive finger movements, stooping, visual inspection, and handling items.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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