Pharmacy Intern

CVS Health•Homestead, PA

27d•$20 - $24

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern helps the pharmacy team maintain smooth operations and fill prescriptions promptly, safely, and accurately while providing caring patient service. The role involves following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging team culture. With increasing tenure, the intern assumes more responsibility for pharmacy operations and patient care. Duties include assisting patients at pharmacy workstations, supporting prescription fulfillment, offering appropriate counseling under a licensed pharmacist’s direct supervision, handling prescriber communications where permitted, and completing basic inventory activities as allowed by law. Where permissible and with required training and certification, the intern may support immunizations and other patient health services. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other market stores as business needs require. This is a part-time position. The stated typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Ability to assist people in a friendly manner and notice and appropriately respond to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
Ability to use math to solve pharmacy-related problems, such as calculating quantities, days’ supply, and bottles needed.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified and, once state requirements are met, provide patient immunizations.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the comprehensive training roadmap and Key Learning Experiences, applying pharmacy-school learning in real-world practice.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Help ensure prescriptions are filled promptly, safely, and accurately.
Provide caring, personalized patient service, respond to patient problems, and offer or refer patients to appropriate services.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate and under a licensed pharmacist’s direct supervision.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to develop clinical and technical knowledge; contribute to a high-performing team and inclusive team dynamic.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, where allowed and supported by required training and certification.
Where permissible, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.