Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in compliance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, delivers customer service, and learns pharmacy policies, procedures, and practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient care and services within the applicable state scope of practice, pharmacy operations, inventory management, and customer support. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable state, federal, and company requirements; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned and supervised prescription entry, third-party processing, filling, and dispensing in accordance with Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
- Follow the Walgreen Co. policy regarding Good Faith Dispensing.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the Pharmacy Department by ensuring supplies are adequate and the area is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training, special assignments, and other tasks as assigned.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
