Pharmacy Intern - Grad

CVS Health • Mansfield, OH

3d • $24 - $42 • Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy school learning in a real-world retail pharmacy setting to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, learning about store, district, and regional operations as well as patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves following standard operating procedures and pharmacy workflow practices, communicating effectively, and contributing to a safe and inclusive culture. As readiness increases, the intern takes on greater accountability for pharmacy management and operations, patient care, team support, inventory activities, and additional healthcare services as permitted by law and supported by training and certification. Where permitted, the intern may also support vaccine preparation and administration after meeting applicable licensure and training requirements.

This is a part-time position. The stated pay range is $23.75–$42.00. The position is eligible for benefits and programs depending on hours worked and eligibility, including dental, vision, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
• Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, bending and stooping, visual inspection, and oral communication.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; pharmacy interns are encouraged to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-thru, and over the phone.
• Offer immunizations and other services at the register and over the phone, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under direct pharmacist supervision.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient healthcare services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable and properly trained and certified.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree