Pharmacy Intern - Grad

CVS Health • Cartersville, GA

7d • $24 - $42 • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern supports retail pharmacy teams while applying pharmacy-school learning in real-world practice and preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, developing knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance, drug utilization review, corresponding responsibility, and red-flag detection. The intern helps ensure smooth pharmacy operations and prompt, safe, and accurate prescription fulfillment while providing caring patient service and following standard operating procedures, best practices, and effective communication practices.

As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Work may include supporting prescription workflow, patient counseling and service under pharmacist supervision, inventory activities, team coaching, and additional patient-care services where allowed by law and supported by required training. Where permitted, the intern may also complete requirements to support vaccine preparation and administration, educate patients, monitor and respond to adverse reactions, and document applicable patient information.

This position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. It is described as part-time and is eligible for benefits and programs subject to hours worked and eligibility. The typical pay range is $23.75–$42.00.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe established by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and accurately conveying detailed spoken instructions.
• Ability to use math to determine quantities, days’ supply, and bottle counts for prescriptions.
• Ability to assess challenging interactions and select an appropriate course of action.
• Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger work; and maintain close visual acuity.
• Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects using negligible force.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability and willingness to become immunization certified once state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge to better assist patients.
• Remain flexible for scheduling and business needs, and travel voluntarily to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
• Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, communication, mathematical reasoning, customer-service, and problem-resolution skills to support patient needs and prescription accuracy.
• Perform the physical tasks required for the role, including standing and mobility, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
• Programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree