Pharmacy Intern

CVS Health • Summerville, SC

2d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice as they prepare for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They assist pharmacy teams with smooth operations and prompt, safe, and accurate prescription fulfillment, while providing caring service to patients. Interns learn to follow Standard Operating Procedures, best practices, and effective communication, and to contribute to a safe and inclusive culture.

As their tenure increases, interns take on greater responsibility for pharmacy operations. Under appropriate supervision and within applicable laws and regulations, they may assist with patient counseling and medical questions, take telephonic prescriptions, clarify prescriptions with prescribers, perform inventory activities, and provide additional health care services. Where permissible and after required training and certification, interns may support vaccine preparation and administration. This is a part-time position with a typical pay range of $20.00–$23.75. Benefits vary by hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Ability to help people in a friendly manner, notice and understand patients’ reactions, and respond appropriately.
• Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; adjust machines precisely; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and obtain patients’ medical histories when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements relating to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible and after meeting licensure and training requirements, support immunizations by preparing and administering vaccines, educating patients about vaccines, referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, and collecting and documenting patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed