Pharmacy Intern

Kroger•Shoreline, WA

About The Position

The Pharmacy Intern helps create an outstanding customer experience through exceptional service and supports a safe, clean department that encourages customers to return. The intern assists the department manager in reaching sales and profit goals and monitoring quality assurance standards, while embracing the Customer 1st strategy and the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes assisting customers with pharmaceutical products, providing drug counseling and over-the-counter medication recommendations, accurately processing and dispensing prescriptions, and supporting pharmacy operations. Immunizations may be provided under the supervision of a pharmacist. The intern must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Actively enrolled in a US school of pharmacy.
Hold a current state-issued Pharmacy Intern license.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customers’ questions about products sold in the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
Provide drug counseling to customers and assist with over-the-counter medication recommendations.
Accurately enter patient and prescription information into the pharmacy computer system and dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver them accurately to customers.
Process third-party insurance information and contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for fills and refills.
Clean the department.
Provide immunizations under the supervision of a pharmacist.
Compare and check incoming orders, stock them properly, and return unused medication stock bottles to stock.
Notify management of customer or employee accidents and notify the pharmacist on duty about any prescription incident they become aware of.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, nonconfrontationally, and cooperatively.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.