Pharmacy Intern

Walgreens • Avon, OH

3d

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and champions pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role.

Under pharmacist supervision, the intern assists with pharmacy practice and patient-care services within the state scope of practice for pharmacy interns. Duties include prescription processing, customer assistance, inventory support, and maintaining the Pharmacy Department. The intern completes required training and maintains knowledge and skills in healthcare and pharmacy, including current developments.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
• Model customer-service best practices, including courtesy, proactive assistance, identifying customer needs, and providing service until the customer is satisfied.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist with pharmacy practice under pharmacist supervision and in accordance with applicable state, federal, and company requirements.
• Follow the Walgreen Co. Pharmacy Code of Conduct and Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
• Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
• Report prescription errors promptly and follow company policies and procedures concerning pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. policy regarding Good Faith Dispensing.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use company asset-protection practices and file claims for warehouse overages, shortages, order errors, and damaged prescription-drug goods.
• Help maintain the Pharmacy Department by keeping it supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete required training, special assignments, and other assigned tasks.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Benefits

• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed