Pharmacy Intern - Grad

CVS Health • 01665 - Pennsylvania CVS Pharmacy, L.L.C., PA

7d • $24 - $42 • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, they complete a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. The role develops understanding of patient safety and error prevention, quality assurance and drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

In the pharmacy, the intern supports smooth operations and timely, safe, and accurate prescription fulfillment while providing caring patient service. Interns learn to work within pharmacy workflows, standard operating procedures, and best practices, and to communicate effectively with colleagues and patients. As readiness and tenure increase, they take on greater responsibility for pharmacy operations, patient care, inventory, team support, compliance, and—in jurisdictions and circumstances where permitted—immunizations and other health care services. This position is identified as part-time and is eligible for benefits and programs depending on hours worked and eligibility.

Requirements

• Graduate of a PharmD program accredited in the United States before beginning CVS Health's Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly customer service, recognize patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
• Mathematical reasoning sufficient to calculate quantities, days' supply, and bottle counts for prescriptions.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to meet the described physical demands, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring patient service, demonstrate empathy, create personalized patient interactions, and resolve or escalate patient concerns.
• Offer immunizations and other services at the register or over the phone where appropriate, and deliver additional patient health care services such as immunizations and point-of-care testing when allowed by law and supported by required training and certification.
• Offer counseling, respond to medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree