Pharmacy Intern

Walgreens•Troy, MI

24d

About The Position

The Pharmacy Intern learns to provide a high-quality patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering a distinctive customer experience. The intern learns and follows pharmacy policies, procedures, and customer-service practices in preparation for working as a pharmacist. Under pharmacist supervision, the intern supports pharmacy practice and prescription processing, helps pharmacists and other healthcare providers deliver services within the state scope of practice for pharmacy interns, and assists with pharmacy operations, inventory, customer service, and department upkeep. The position requires enrollment in a school of pharmacy, English fluency, and willingness to work a flexible schedule that includes evenings and weekends. The listed hourly pay range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English; this requirement does not apply in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet and assist customers and patients with products and services, resolve customer issues, answer questions, and develop strong customer relationships.
Model and share customer-service best practices, including Walgreens service traits and respectful interpersonal habits.
Learn from store and pharmacy team members, field leadership, and customers or patients.
Assist with pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned prescription-entry, third-party processing, filling, and dispensing duties in accordance with standard operating procedures and pharmacist supervision.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling, blood-pressure services, and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies and procedures.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged Rx goods.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Complete special assignments and other tasks as assigned.