Pharmacy Intern

CVS Health•Ann Arbor, MI
•Onsite

About The Position

CVS Health is hiring a third-year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and exposure to store, district, and regional operations. The role supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. Interns learn and apply company Standard Operating Procedures, pharmacy workflow practices, and effective communication, while contributing to a safe, inclusive, and engaging team culture. As experience grows, the intern takes on additional responsibility for the safety and effectiveness of pharmacy operations. Duties include assisting at pharmacy workstations, supporting patient care and service, handling certain prescription-related tasks under pharmacist supervision and as permitted by law, completing basic inventory activities, and following applicable laws, regulations, professional standards, ethical principles, and company policies. Where permitted and supported by required training and certification, the intern may also support immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The anticipated application window closes on 12/18/2026.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and accurate communication of detailed information.
  • Mathematical reasoning skills to calculate quantities, days’ supply, and bottles needed to fill prescriptions.
  • Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing or remaining upright for extended periods, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified when state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring patient service, create personalized interactions, offer immunizations and other services where appropriate, and resolve or escalate patient problems.
  • Offer to counsel, field medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and lifting items, using a computer, and communicating detailed information accurately.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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