Pharmacy Intern

CVS Health•Las Vegas, NV
•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply their pharmacy-school learning in real-world practice while preparing for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow Standard Operating Procedures and pharmacy workflow, communicate effectively, and contribute to a safe, inclusive team culture. As their tenure increases, interns take on more responsibility for pharmacy operations and patient care, consistent with applicable laws and supervision requirements. The position requires regular and predictable attendance, including nights and weekends, and is part-time. The typical pay range is $20.50–$24.25.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Friendly, service-oriented approach and ability to understand and respond appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and appropriate questioning.
  • Mathematical reasoning sufficient to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to meet the stated physical demands, including remaining upright for extended periods, reaching, repetitive finger movement, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
  • Follow company Standard Operating Procedures and pharmacy workflow at workstations including production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and gather patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform the physical and communication tasks required for pharmacy work, including standing or remaining upright, handling and lifting items, reaching, typing, visual inspection, and accurately conveying and receiving spoken instructions.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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