Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist career. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care and services within the state scope of practice for pharmacy interns, reports prescription errors, and follows company policies and quality procedures. The intern also helps with customer service, sales transactions, inventory, department upkeep, and other assigned tasks. Required training must be completed, and the intern maintains knowledge and skills in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients with products and services, resolve customer issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices and Walgreens service traits with customers and team members.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
- Enter, process, fill, and dispense prescriptions according to pharmacist direction and Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers in delivering patient care and services allowed within the state scope of practice for pharmacy interns, including patient counseling and health services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error-reporting policies and the Quality Improvement Program.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on an assigned cash register and collect and handle cash as required; help customers locate over-the-counter products.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain a stocked, clean, neat, and orderly pharmacy department.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
