Pharmacy Intern - Grad

CVS Health • Springfield, OH

3d • $24 - $42 • Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy school learning in a retail pharmacy setting to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation and builds knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, and pharmacy professional standards. The role supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients.

The intern follows standard operating procedures and pharmacy workflow processes, communicates effectively, and contributes to a safe, inclusive, and engaging team environment. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Duties may include patient service and counseling under pharmacist supervision, handling prescriptions and prescriber clarification where permitted, inventory activities, coaching and mentoring team members, and providing additional health care services such as immunizations and point-of-care testing where allowable and appropriately trained. The role requires compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Customer service and team-orientation skills, including noticing and appropriately responding to patient reactions.
• Verbal and written communication skills to interact with patients and colleagues, including active listening.
• Mathematical reasoning skills to calculate prescription quantities and days’ supply.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stoop, and perform repetitive finger and hand movements; and perform work requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects requiring negligible force.
• Ability to accurately convey and receive detailed information through spoken communication.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap within 120 days of graduation.
• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
• Help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, empathetic patient service at pick-up, drive-thru, over the phone, and other points of service; solve or escalate patient problems.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge to better assist patients.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including those related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree