Pharmacy Intern

CVS Health • Riverview, FL

22d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice and prepare for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow Standard Operating Procedures and pharmacy workflow, communicate effectively, contribute to a safe and inclusive culture, and deliver patient care under the direct supervision of a licensed pharmacist where required. As their tenure increases, interns take on greater responsibility for pharmacy operations and may support additional health services and immunizations where permitted by law and supported by required training and certification.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly customer-service approach, awareness of patients’ reactions, and ability to respond appropriately.
• Verbal and written communication skills, including active listening and accurate communication of detailed instructions.
• Mathematical reasoning skills for tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform close-vision tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and work toward providing patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at each workstation, including production, pick-up, drive-thru, and drop-off.
• Support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive team dynamic.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed