Pharmacy Intern

CVS Health•Zanesville, OH

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy setting and preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They assist the pharmacy team in delivering safe, accurate, and prompt prescription services, following standard operating procedures and best practices, and providing caring service to patients. Interns are expected to contribute to a safe, inclusive, and engaging workplace and to develop their clinical and technical knowledge as their responsibilities increase. Interns may deliver additional patient health care services, such as immunizations and point-of-care testing, and may voluntarily staff offsite clinics when permitted by law and supported by required training and certification. Where permissible, they may complete requirements for Technician Immunizer status and support vaccine preparation and administration, patient education, monitoring and reporting adverse reactions, and collection and documentation of patient information. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 12/18/2026.

Requirements

Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Attend work regularly and predictably, including nights and weekends.
Complete required training within the designated timeframe.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
Use verbal and written communication with patients and colleagues, including active listening and asking appropriate questions.
Use math to determine quantities such as tablets to dispense, days’ supply, and numbers of bottles needed.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including extended periods upright, mobility, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exerting up to 20 lbs.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and across the market at other locations as business needs require.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at each workstation, including production, pick-up, drive-thru, and drop-off.
Help ensure prescriptions are filled promptly, safely, and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive workplace.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained and certified.
Where permissible, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, and collect and document patient information.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.