Pharmacy Intern - Grad

CVS Health

4d•$24 - $42•Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice and prepare for pharmacist roles. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, and pharmacy professional standards. Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. They follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. As their tenure and readiness increase, interns take on greater responsibility for pharmacy management, oversight, and operations, within the limits of applicable laws and supervision requirements. The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. This is a part-time position. The typical pay range is $23.75–$42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
Mathematical reasoning to calculate quantities, days’ supply, and bottle requirements for prescriptions.
Ability to identify challenging interactions and choose an appropriate course of action.
Physical ability to remain upright for extended periods; lift, scan, and bag items; reach, stoop, and perform repetitive finger work; adjust machines precisely; and perform tasks requiring close visual acuity. The role may occasionally require lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; interns should strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical and communication duties required for the role, including extended periods upright, handling and lifting items, reaching, repetitive finger movements, stooping, visually inspecting information, and accurately exchanging spoken information.