Pharmacy Intern

CVS Health•North Charleston, SC
•$20 - $24

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role involves following Standard Operating Procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive, and engaging team culture. As experience grows, the intern takes on increasing responsibility for the safety and effectiveness of pharmacy operations. Where permitted by law and supported by required training and certification, the intern may also provide patient health services such as immunizations and point-of-care testing, including staffing offsite clinics. This is a part-time position. The stated typical pay range is $20.00–$23.75. Benefits and programs vary according to hours worked and eligibility and include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate over time and quickly pivot between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Ability to provide friendly assistance, recognize patients’ reactions, and respond appropriately.
  • Verbal and written communication skills to interact with patients and colleagues; active listening skills.
  • Ability to use math to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform work requiring close visual acuity.
  • Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently exert negligible force to move objects.
  • Ability to communicate detailed or important instructions accurately through spoken language and receive detailed information orally.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state regulations are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures and pharmacy workflow at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately.
  • Provide caring patient service by creating personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
  • Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where allowed and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and well-being programs, depending on hours worked and eligibility
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