Pharmacy Intern - Grad

CVS Health • Altoona, PA

19d • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in retail pharmacy practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations and developing skills in patient safety, error prevention, quality assurance, drug utilization review, corresponding responsibility, and red-flag detection.

The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role follows Standard Operating Procedures and pharmacy workflow practices, supports a safe and inclusive team culture, and takes on greater accountability as readiness and tenure increase. Responsibilities may include patient care and counseling under pharmacist supervision, prescription-related communication with prescribers where allowed, inventory tasks, coaching and mentoring colleagues, and additional health services such as immunizations and point-of-care testing where permitted and appropriately trained.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store and other market locations as business needs require. The work includes extended periods standing or moving, handling and scanning items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting up to 20 pounds. The posted pay range is $23.75–$42.00. This part-time position may be eligible for benefits depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and quickly switch between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Friendly, service-oriented approach and ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and conveying detailed spoken instructions accurately.
• Ability to use mathematics to determine quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close visual work.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Ability to receive detailed information through oral communication and perform other tasks as directed by a Supervisor or Manager.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, empathetic service to patients, including addressing or escalating patient concerns and offering immunizations and other services where permitted.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowable by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, use mathematical reasoning in dispensing tasks, and resolve challenging patient or colleague interactions.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree