Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling customer service and learning pharmacy policies and procedures for future pharmacist practice. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Responsibilities include prescription processing, customer support, inventory activities, and maintaining the pharmacy department. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model customer service best practices, including courteous interactions and proactively identifying and meeting customer needs.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist with the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties under pharmacist supervision and in accordance with standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales at the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for Rx-drug shipment overages, shortages, order errors, and damaged goods.
- Help maintain the pharmacy department by ensuring supplies are adequate and the area is clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other assigned tasks.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current developments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
