Pharmacy Intern

CVS Health • Rochester Hills, MI

22d

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice as they prepare for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as an overview of store, district, and regional operations. In the pharmacy, they support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They learn pharmacy workflows, standard operating procedures, best practices, and effective communication, and contribute to a safe, inclusive team culture. As their experience grows, interns take on increasing responsibility for pharmacy operations and patient care, within the limits of applicable law and supervision requirements. The position requires regular and predictable attendance, including nights and weekends, and is part-time. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Concentrate on tasks, shift between tasks quickly, and confirm prescription information and label accuracy.
• Provide friendly customer service, understand patient reactions, and respond appropriately; work effectively with pharmacy colleagues.
• Use verbal and written communication and active listening skills with patients and colleagues.
• Apply mathematical reasoning to tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the stated physical demands, including mobility, extended periods upright, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences that build pharmacy skills and aptitude.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pickup, drive-through, and drop-off.
• Help ensure safe, accurate, and timely prescription fulfillment and contribute to positive patient experiences through empathetic, personalized service.
• Offer counseling, respond to medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive team dynamic.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
• Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks needed for the role, including standing or remaining upright for extended periods, handling and moving items, close visual work, and accurately communicating and receiving detailed information.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed