Pharmacy Intern

CVS Health•Meridian, MS
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, practical activities, and time with district leaders, and gains an overview of store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role involves learning and following pharmacy workflows, company procedures, best practices, relevant laws, and professional standards. Interns build clinical and technical knowledge, communicate effectively, contribute to a safe and inclusive team culture, and take on increased responsibility as their experience grows. Where permitted and supported by required training and certification, interns may also provide services such as immunizations, point-of-care testing, and offsite clinic staffing. This is a part-time position. The stated typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate and pivot quickly between tasks while meeting patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to use verbal and written communication and active listening to interact with patients and colleagues.
  • Ability to use mathematics for prescription-related calculations, such as quantities and days’ supply.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods, lift and move items, reach and stoop, perform repetitive finger movements, and maintain close visual acuity.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified once state regulations are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Help the pharmacy team deliver caring patient service, including responding to patient needs at pick-up, drive-thru, and over the phone, and offering immunizations and other services where appropriate.
  • Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Provide friendly assistance to patients, notice and appropriately respond to their reactions, communicate and listen effectively, perform prescription-related calculations, and choose appropriate responses to challenging interactions.
  • Perform the physical tasks required for the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting prescription information.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and support programs, depending on hours worked and eligibility
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