Pharmacy Intern

CVS Health • Montclair, CA

10d

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy while preparing for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. The position requires following Standard Operating Procedures, best practices, and effective communication, and contributing to a safe and inclusive culture.

As experience increases, the intern takes on greater responsibility for pharmacy operations and patient care. Duties include supporting prescription workflow, assisting patients, handling certain prescription communications under pharmacist supervision and as permitted by law, completing basic inventory activities, and developing clinical and technical knowledge. Where allowed and appropriately trained, interns may support immunizations and other patient health services. This is a part-time position with a typical pay range of $20.10–$28.00. Benefits vary according to hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, responsive customer-service skills and ability to understand and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Ability to use mathematics for prescription tasks, such as calculating quantities and days’ supply.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; adjust equipment precisely; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently move objects using negligible force.
• Ability to accurately convey spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Provide caring, personalized patient service, respond to patient concerns, and solve or escalate problems appropriately.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide coaching, training, and mentoring to pharmacy team members as appropriate, and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
• Where permissible and after required training and licensure, support vaccine preparation and administration; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed