Pharmacy Intern

CVS Health • Spokane, WA

2d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy and prepare for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. They follow standard operating procedures and pharmacy workflow, develop clinical and technical knowledge, and contribute to a safe, inclusive team culture. With increasing tenure, they take on greater responsibility for the safety and effectiveness of pharmacy operations, within the limits of applicable law and supervision.

This is a part-time position. The stated pay range is $20.75–$25.25. Eligible colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being; eligibility may depend on hours worked and other criteria.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Meet the role’s essential functional requirements, including sustained attention, ability to switch tasks, prescription-information and label-accuracy checking, friendly customer service, team orientation, verbal and written communication, active listening, mathematical reasoning, and problem resolution.
• Be able to meet the described physical demands, including remaining upright and mobile for extended periods; lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, or other Microsoft Suite tools.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences focused on building pharmacy skills.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient concerns.
• When appropriate and under a licensed pharmacist’s direct supervision, offer counseling, answer medical questions, and collect relevant patient medical history.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge to better assist patients.
• Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where permitted and supported by required training and certification.
• Where permissible, complete additional licensure and training to obtain Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed