Pharmacy Intern - Grad

CVS Health • Hialeah, FL

20d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply pharmacy-school learning in retail practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation to deepen their knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, and pharmacy professional standards. Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. They learn to follow standard operating procedures, best practices, and effective communication while contributing to a safe, inclusive, and engaging team culture.

As tenure and readiness increase, interns take on greater responsibility for pharmacy management, oversight, and operations. Duties include supporting prescription fulfillment and workflow, providing patient service and counseling under appropriate supervision, communicating with prescribers, coaching and mentoring pharmacy team members, and performing permitted inventory activities. Interns must comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where allowed and supported by required training and certification, they may provide additional health care services, including immunizations and point-of-care testing. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

This is a part-time position. The typical pay range is $24.25–$42.00. Benefits vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. The application window is anticipated to close on 09/30/2027.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including identifying ways to help patients and responding appropriately to their reactions.
• Verbal and written communication skills for interactions with patients and colleagues, including active listening.
• Mathematical reasoning skills for prescription calculations, such as quantities, days’ supply, and bottle counts.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and handle tasks requiring precision and close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, empathetic patient service in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, CVS policies, and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree