Pharmacy Intern

CVS Health•Las Vegas, NV

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, they support smooth operations, prompt and accurate prescription fulfillment, and caring service that meets patient expectations. They follow Standard Operating Procedures and best practices, communicate effectively, and help foster a safe, inclusive environment where patients and colleagues feel valued. As experience grows, interns take on greater responsibility for pharmacy operations and patient safety. Depending on state law, training, and certification, their work may include patient counseling and services, prescription-related communications with prescribers, inventory tasks, and supporting or administering immunizations. The role requires regular and predictable attendance, including nights and weekends, flexibility to travel to other stores in the market as business needs require, and the ability to complete required training within the designated timeframe. This is a part-time position. The typical pay range is $20.50–$24.25. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate, switch between tasks, and confirm prescription information and label accuracy.
  • Friendly, service-oriented approach and ability to recognize and respond appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
  • Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to meet the described physical demands, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
  • Regular and predictable attendance, including nights and weekends.
  • Flexibility to work across market locations as business needs require.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and work toward providing patient immunizations once state regulations are met.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and a safe, inclusive work environment.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including standing and remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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