Pharmacy Intern - Grad

CVS Health • Greensboro, NC

6d • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern role is designed to help PharmD graduates apply their pharmacy-school learning in real-world practice and prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, developing knowledge of store, district, and regional operations. Training and hands-on work cover patient safety and error prevention, quality assurance, drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role includes learning pharmacy workflows and standard operating procedures, communicating effectively, and contributing to a safe and inclusive environment. As readiness grows, the intern takes on more responsibility for pharmacy management, oversight, and operations. Additional duties may include supporting immunizations after meeting applicable requirements, training, and certification.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within designated timeframes. It involves extended periods of standing or remaining upright, mobility, handling pharmacy items, repetitive finger movements, reaching, stooping, close visual work, and occasional lifting or exerting force up to 20 pounds.

The listed typical pay range is $23.75–$42.00. The posting describes this as a part-time position. Benefits, depending on hours worked and eligibility, include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening and appropriate questioning.
• Mathematical reasoning skills, including calculating quantities to dispense, days’ supply, and bottle counts.
• Problem-resolution skills, including choosing an appropriate course of action in challenging patient or colleague interactions.
• Physical ability to remain upright for extended periods; move around; lift, scan, and bag items; reach; perform repetitive finger work; stoop; and perform close visual tasks.
• Ability to occasionally lift or exert force up to 20 pounds and frequently lift or exert force up to 10 pounds.
• Ability to accurately convey detailed spoken instructions and receive detailed oral information.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Apply pharmacy-school learning to real-world practice and develop knowledge of store, district, and regional operations.
• Support pharmacy operations to ensure prescriptions are filled promptly, safely, and accurately and patients receive caring service.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained or certified.
• Where permitted, complete applicable licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where supporting immunizations, educate patients, answer questions, obtain informed consent, monitor for and respond to adverse reactions, report adverse events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and close visual work.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree