Pharmacy Intern

CVS Health•Las Cruces, NM

3d•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, practical activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They support pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Interns learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication, while helping foster a safe, inclusive, and engaging environment. As experience grows, interns take on more responsibility for the safety and effectiveness of pharmacy operations. They follow workflow procedures across production, pick-up, drive-thru, and drop-off; assist patients with empathy; and, when appropriate and under a licensed pharmacist’s direct supervision, offer counseling, field medical questions, and gather medical histories. Depending on state law, duties may include taking or clarifying telephonic prescriptions, supporting immunizations and other health services, and assisting with inventory. Where permitted, interns may complete additional training and licensure requirements to support vaccine preparation and administration. They must comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility. The anticipated application window closes January 9, 2027.

Requirements

Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess or be in the process of obtaining valid intern and/or technician licensure as required.
Have regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Be able to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
Demonstrate friendly customer service, team orientation, and the ability to recognize and respond appropriately to patient reactions.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematics to determine quantities such as tablets to dispense, days’ supply, and number of bottles needed.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the stated physical demands, including mobility and extended standing, lifting and handling items, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting or exertion of up to 20 pounds.
Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; interns are expected to strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Support safe, prompt, and accurate prescription fulfillment and smooth pharmacy operations.
Provide caring, personalized patient service; offer immunizations and other services where permitted, and resolve or escalate patient concerns.
When appropriate under direct supervision of a licensed pharmacist, offer counseling, field medical questions, and solicit patient medical history.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security requirements.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permitted, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform the physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and scanning items, reaching, stooping, and accurately exchanging spoken information.
Perform other tasks as directed by a Supervisor or Manager.