Pharmacy Intern - Grad

CVS Health•Columbus, OH

6d•$24 - $42•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, developing knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red flag detection. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. The role uses pharmacy standard operating procedures and best practices, with opportunities to take on greater accountability as tenure and readiness increase. Responsibilities may include patient counseling and services, prescription clarification, inventory activities, team coaching, and—where permitted—supporting immunizations. The position requires compliance with applicable laws, regulations, professional standards, and CVS policies. It is described as part-time and eligible for benefits and programs based on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
Customer-service orientation, including friendliness, awareness of patient reactions, and appropriate responses.
Verbal and written communication skills, including active listening and accurately conveying detailed spoken instructions.
Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
Problem-resolution skills to choose an appropriate course of action in challenging patient or colleague interactions.
Ability to meet the physical demands of the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Ability to receive detailed information through oral communication.

Nice To Haves

One or more years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; pharmacy interns are encouraged to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other market locations to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Support pharmacy operations and help ensure patients’ prescriptions are filled promptly, safely, and accurately.
Provide caring, empathetic patient service in person and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.